Shipping - Returns

General shipping policy

Please allow up to 3 days for processing your order and giving you the shipping quote according to your destination and your requirements. If you would like to have your order shipped more quickly, please contact us to make arrangements, you can also choose to handle the shipping on your own.

How long will my order take to arrive?

Please allow approximately 10 business days for standard shipments of in stock items to arrive. If you have selected items that are special order, custom-made or back-ordered items, please refer to the applicable lead-times.

Do you ship internationally?

Yes, we do ship internationally. You can e-mail us at contact@lianayar.com for a quote. Please provide a complete shipping address, phone number, and a list of items you'd like us to ship to you.

Insurance

We recommend you take insurance for the shipping since the pieces are fragile but it is up to you to decide the amount you would like it to be insured for.

Return Policy

Returns are accepted within 7 days of receipt of your order. All returns must be approved in advance by Liana Yaroslavsky. Items must be returned in original and unused condition with original manufacturer's packaging. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. Exchanges will incur additional shipping charges. Returns are not accepted after 7 days from receipt of order at your shipping address.

All custom-made items, special orders, opened items or items returned without all original packaging, and sale items are non-returnable.

Please e-mail us at contact@lianayar.com and include your order number and a list of the item(s) you are returning in the body of the message.

Please ship via insured, certified mail:

LianaYaroslavsky

6268 Mulholland Hwy

Los Angeles, CA, 90068 
646-763-7556

Upon receipt of the shipment, lianayar.com will contact you by email to confirm your refund. Please reference your order number when calling or e-mailing to check on the status of your return.

Internet returns may also be made in person to Liana Yaroslavsky within 7 days of shipping order date only during our normal business hours. We will issue you a store credit, or you may exchange your item for something new.